- BigCommerce, now rebranded as Commerce.com, provides an open, intelligent ecosystem of technology solutions aimed at empowering businesses to unlock data potential and deliver personalized experiences, with a total revenue of $342.3 million for the fiscal year 2025, reflecting a 3% increase from the previous year.
- In the past year, BigCommerce has undergone a significant transformation, including a rebranding to Commerce.com, the launch of BigCommerce Payments in partnership with PayPal, and a strategic shift towards AI-driven commerce infrastructure, as discussed at the Morgan Stanley event in April 2026.
- Notable customers like Mountain Warehouse have adopted BigCommerce's composable ecommerce solutions to enhance their global operations, showcasing the platform's capability to integrate with custom middleware for inventory and pricing management.
- BigCommerce targets mid-market to enterprise-level businesses seeking to modernize their ecommerce infrastructure and improve monetization, addressing common pain points such as operational complexity and the need for scalable, innovative solutions in a competitive digital landscape.
Engineering is the largest team with 254 employees, representing roughly 30% of the company. Sales and Support accounts for 229 employees (about 27%), and Marketing and Product includes 139 employees (around 16%). Corporate and enabling functions include Business Management (51), Finance and Administration (47), Human Resources (36), Information Technology (27), Program and Project Management (22), Operations (21), and other roles (18). Overall, the structure reflects balance between product development and customer-facing operations.
BigCommerce’s largest concentration is in Austin, TX with 380 employees, or about 45% of the workforce. Additional hubs include Sydney, Australia (51), San Francisco, CA (35), and London, UK (23), with smaller teams in Dallas, TX (12), Round Rock, TX (11), New York, NY (10), Los Angeles, CA (7), and San Antonio, TX (7). A substantial portion—308 employees, roughly 36%—is spread across other locations. This footprint shows a strong presence in Texas alongside teams across multiple U.S. and international markets.
