BigCommerce is an e-commerce software company that employs approximately 844 people worldwide. The latest staffing data shows 83 recent hires compared with 144 departures, leading to a modest net reduction in overall headcount. Even with this shift, the company maintains a sizeable global team that supports its cloud-based commerce platform used by thousands of merchants.
Engineering is BigCommerce’s largest department with 254 employees, accounting for roughly one-third of the workforce and underscoring the company’s product-driven focus. Sales and Support follow closely with 229 team members, reflecting the need to assist a broad base of merchants. Marketing and Product combine for 139 employees who drive demand generation and roadmap execution, while 219 employees fall into an “Other” grouping that spans corporate, administrative, and niche specialty roles. Smaller pockets of staff are assigned to areas such as Education, Real Estate, and Banking-related functions, each with only one employee, indicating lean operations in those disciplines.
Headcount is heavily concentrated in Austin, Texas, where 385 employees—about 46 % of the company—are based. An additional 315 employees are distributed across various unspecified or remote locations, highlighting a flexible work model. Outside of Austin, notable hubs include Sydney with 51 employees, San Francisco with 35, and London with 23. Smaller teams operate in Dallas, New York, Kyiv, Seattle, and Mexico City, each housing fewer than a dozen employees, illustrating BigCommerce’s geographically diverse but Austin-centric footprint.