Company Insights
Published on
October 15, 2025
Total Employees
2286
7.2% from last year
605
New Hires (YTD)
186
5% of total workforce
Departments
17
650 in Engineering
Locations
20
5,012 in New York, NY
Freshworks, an information technology and services company, reports a workforce of 2,286 employees. The dataset records 186 new hires and 605 attritions, offering context on how the organization is being shaped. The team spans customer-facing, product, engineering, and corporate functions to support its software portfolio and global operations.
Sales and Support is the largest group with 838 employees, representing about 37% of headcount. Engineering follows with 592 employees (approximately 26%), and Marketing and Product totals 403 (around 18%). Business Management (142), Finance and Administration (92), Information Technology (71), and Human Resources (68) make up core corporate functions. Operations (31) and Program and Project Management (18) are smaller specialized teams, with an additional 31 employees categorized as Other.
Sales and Support
838
Engineering
592
Marketing and Product
403
Business Management
142
Finance and Administration
92
Information Technology
71
Human Resources
68
Operations
31
Program and Project Management
18
Other
31
Freshworks has a diversified geographic footprint across 20 locations. India represents a substantial share, led by Chennai with 723 employees (about 32%) and Bengaluru with 296 (about 13%), alongside Hyderabad (54) and Mumbai (25). The United States includes San Francisco (105), Denver (89), and San Jose (13), while Europe includes London (53) and Berlin (20). A further 908 employees are grouped under Other, aggregating headcount across additional sites and remote roles.
Chennai, India
723
Bengaluru, India
296
San Francisco, CA
105
Denver, CO
89
Hyderabad, India
54
London, UK
53
Mumbai, India
25
Berlin, Germany
20
San Jose, CA
13
Other
908
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