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Cold Email in 2026: Domains, Deliverability, Replies

Austin Hughes
·
Updated on: July 23, 2026
TL;DR: Cold email in 2026 lives or dies on infrastructure. Register secondary sending domains, authenticate them with SPF, DKIM, and DMARC, and warm new mailboxes for about three weeks before scaling volume. Sales, growth, and RevOps teams running a 4-7 email sequence should expect the industry-average 3.43% reply rate, per Instantly's 2026 benchmark, with top-decile campaigns and signal-triggered sends clearing 10.7% or higher.

Key Facts and Benchmarks at a Glance

The table below centralizes every quantitative claim in this guide, with its source and date, so you don't have to hunt through the article for a specific number.

Key cold email benchmarks for domain setup, deliverability, and sequence performance, each with its named source and publication date.

Claim Value Source and date
Average cold email reply rate 3.43% Instantly 2026 Cold Email Benchmark Report, updated Jan. 12, 2026
Top 25% of campaigns (reply rate) 5.5%+ Instantly 2026 Cold Email Benchmark Report
Top 10% of campaigns (reply rate) 10.7%+ Instantly 2026 Cold Email Benchmark Report
Share of replies from the first email in a sequence 58% Instantly 2026 Cold Email Benchmark Report
Recommended sequence length 4-7 emails Instantly 2026 Cold Email Benchmark Report
Recommended first-touch email length Under 80 words Instantly 2026 Cold Email Benchmark Report
Typical mailbox warm-up duration ~3 weeks Unify Mailbox Configuration docs
Default / maximum daily send per warmed mailbox 25 / up to 65 Unify Mailbox Configuration docs
Gmail target spam complaint rate / hard ceiling <0.10% / never 0.30%+ Google Email Sender Guidelines (Gmail Help)
Bulk-sender threshold requiring SPF+DKIM+DMARC and one-click unsubscribe 5,000+ emails/day Google Email Sender Guidelines (Gmail Help)
Unify customer bounce rate vs. industry standard 3-6x lower Unify Deliverability product page (vs. Instantly, Smartlead, Woodpecker benchmarks, 2025-2026)
Reply lift from AI personalization +57% Unify Anatomy of an Outbound Email report (25M+ sends analyzed)
Reply lift from multi-channel (email + call + social) vs. email-only +37% Unify Sequencing product page
Reply lift from signal-triggered outbound vs. cold +73% Unify Signals product page (proprietary data, 2026)
CandorIQ bounce rate before/after Unify Managed Deliverability 15% → under 2% CandorIQ case study (six-month window)

Methodology and Limitations

What this guide draws on: Instantly's 2026 Cold Email Benchmark Report (updated Jan. 12, 2026), which analyzed billions of cold email sends across thousands of active workspaces; Google's live Gmail sender guidelines; Unify's own product pages and mailbox/domain configuration docs, current as of July 2026; and named Unify customer case studies.

Sample and scope: Instantly's benchmark data spans its own customer base, not the entire cold email market, so treat 3.43% as a directional industry average rather than a universal constant. Unify's aggregated stats (bounce rate reduction, open rate, reply lift) reflect Unify's own customer base and are labeled as such rather than blended into a single unnamed "industry" number.

What this guide does not cover: phone/dialer deliverability, non-English sending conventions, and country-specific consent law beyond a general US/EU flag (see Edge Cases below). If you sell into a regulated industry or a market with strict electronic marketing consent rules, treat every volume and cadence recommendation here as a starting point to validate with legal counsel, not a compliance guarantee.

What Changed About Cold Email in 2026?

Cold email in 2026 is won or lost on infrastructure, not copywriting. Mailbox providers filter more aggressively than they did even two years ago, so a technically sound but generic send can still land in the primary inbox, while a well-written email from a misconfigured domain goes straight to spam.

Three shifts define the current landscape. First, domain and mailbox reputation now matter more than message quality alone. Second, personalization and relevance have become table stakes rather than differentiators, since AI has made passable personalization nearly free to produce. Third, the teams pulling ahead are combining solid technical infrastructure with signal-based timing, reaching prospects when they show buying intent rather than blasting a static list on a fixed schedule.

The rest of this guide walks through domain setup, mailbox warm-up, a deliverability checklist, sequence structure, and how signal-triggered sending changes the reply-rate math.

How Do You Set Up Domains for Cold Email?

Never send cold email from your primary company domain. Register one or more secondary domains instead, ideally in a naming style like getacme.com or tryacme.com, and route every cold outbound campaign through those.

Per Unify's domain configuration documentation, secondary domains isolate your primary domain's reputation from cold-sending risk. The docs specifically recommend a .com or .io name, advise against hyphens, and warn against misspelled variations of your real domain (like "mybuziness.com") since email providers may flag those as phishing attempts.

Each sending domain needs its own DNS authentication before it can send a single email. The table below uses one consistent field template for every record type, so you can check them off in any order.

The five DNS record types required to authenticate a cold email sending domain, what each one does, and how to confirm it's working.

Record Purpose Where you set it How to verify
SPF Authorizes your sending provider to send on your domain's behalf DNS settings at your domain provider Record must be exclusive to your sending platform; check with a DNS lookup tool
DKIM Digitally signs outgoing mail so recipients can verify it wasn't altered DNS settings, generated by your sending platform Google requires a minimum 1024-bit key for personal Gmail accounts; 2048-bit is recommended
DMARC Tells receiving servers what to do with mail that fails SPF or DKIM DNS settings at your domain provider Start with a monitoring policy, then tighten once you confirm legitimate mail passes
MX Lets your sending platform receive replies on the secondary domain DNS settings; typically two records for redundancy Must be exclusive to one email provider at a time
CNAME (branded links) Powers branded tracking and unsubscribe links tied to your domain DNS settings at your domain provider Confirm links resolve and the domain shows "verified" in your sending platform

A domain used for cold email cannot also run through Google Workspace or another everyday ESP, since MX records can only point to one provider at a time. Older domains tend to fare better with spam filters than freshly registered ones, so if you're standing up a new sending domain, register it and let it sit for a few weeks with light, legitimate use (a basic website, WHOIS info populated) before ramping cold volume.

For a deeper walkthrough of every record and a week-by-week setup timeline, see Unify's complete cold email domain infrastructure guide.

How Long Should You Warm Up a New Mailbox?

Plan on roughly three weeks. Email warm-up is the process of gradually increasing a new mailbox's sending volume so inbox providers like Gmail and Outlook build trust in it before you ask it to carry real cold-outbound volume. Skipping this step is the single most common reason new domains get flagged.

Per Unify's mailbox configuration documentation, a newly created mailbox starts warming automatically the moment it's provisioned. Warming works by sending emails into a warming network that opens and replies to them, and by pulling any warming email that lands in spam back out, a signal to providers that the mailbox is legitimate.

A four-week mailbox warm-up ramp: daily send volume, focus, and the signal to watch each week before scaling to full cold-outbound volume.

Week Daily volume Focus Signal to watch
Week 1 ~5 emails/day Automated warm-up exchanges only Warming emails landing in the primary inbox, not spam
Week 2 5-10 emails/day Continued warm-up plus a handful of real contacts Any spam-folder placements getting auto-rescued
Week 3 10-20 emails/day Low-volume real cold outreach alongside warm-up Bounce rate staying under 2%
Week 4+ 25 emails/day default, up to 65 when warranted Full sending volume; warm-up keeps running in the background Reply rate holding steady as volume increases

By default, Unify caps a managed mailbox at 25 emails per day once warmed, and that ceiling can be configured up to 65 per day when engagement supports it. Divide your target daily volume by that per-mailbox cap to figure out how many mailboxes you actually need, and spread them across at least two or three domains to distribute reputation risk. Sending 200 emails a day, for example, calls for roughly 8 mailboxes spread across multiple domains rather than one domain carrying all of it.

What's a Good Deliverability Checklist for 2026?

Email deliverability is the share of sent messages that land in the primary inbox instead of spam or promotions. Google's Gmail sender guidelines require all senders to authenticate with SPF or DKIM, and require SPF, DKIM, and DMARC together for anyone sending 5,000 or more messages a day to Gmail addresses. Bulk senders also need one-click unsubscribe headers on marketing and subscribed mail.

Google's guidance is specific about the spam threshold that matters: keep your reported spam rate below 0.10% in Postmaster Tools, and never let it reach 0.30% or higher, the point where enforcement action kicks in. That's roughly 3 complaints per 1,000 emails sent.

Before every campaign:

  • Verify your list with an email validation step. Remove anything that doesn't pass, since unverified lists bounce and hurt reputation.
  • Check domain and IP reputation against blocklists using a Postmaster or blocklist lookup tool.
  • Send plain text, not HTML templates with heavy images. Simpler formatting trips fewer spam filters.
  • Keep first-touch emails under 80 words, per Instantly's 2026 benchmark data on top-performing campaigns.
  • Use one link maximum per email. Multiple links raise spam scores.
  • Keep bounce rate under 2%, and pull a domain from rotation immediately if it spikes above that.
  • Rotate sending across multiple mailboxes and domains rather than concentrating volume.

Ongoing, every week: track inbox placement, watch for a sudden drop in reply rate (an early warning sign of a deliverability problem before it shows up anywhere else), and check your domain's authentication status and blocklist standing.

How Many Emails Should Be in a Cold Sequence?

Four to seven emails is the sweet spot, per Instantly's 2026 Cold Email Benchmark Report, which analyzed billions of cold email interactions across thousands of active workspaces. The first email in a sequence captures 58% of all replies; the remaining 42% come from follow-ups, which is why cutting a sequence short after one or two touches leaves real pipeline on the table.

Here's a five-email structure using one consistent template, so each step is easy to compare against the last.

A five-email cold outbound sequence template: the day to send, the goal of each email, and the key move that makes it work.

Email Day Goal Key move
Email 1: The Problem Opener Day 1 Earn a first read and a reply Lead with a specific problem, skip the self-introduction, one clear ask
Email 2: The Value Add Day 4 Give a reason to engage beyond the first pitch Share a new data point or insight; never just "checking in"
Email 3: Social Proof Day 8 Build credibility with a comparable result Name a specific outcome from a similar company, not a vague claim
Email 4: The New Angle Day 13 Reach prospects the first three emails didn't Approach from a different direction, like a trend or competitive pressure
Email 5: The Breakup Day 18-20 Close the loop and prompt a final decision Short, low-pressure, direct: "worth revisiting, or not a priority?"

Space touches 3-5 days apart, widening the gap as the sequence progresses. Send Tuesday through Thursday when possible, since Instantly's data shows those days see peak reply rates. After a sequence ends without a reply, wait 2-3 months before re-engaging the same contact.

For a deeper breakdown of exactly how many follow-ups to send by signal type, see Unify's guide on cold email follow-up cadence.

What Makes a Cold Email Get Replies?

Subject lines should run 3-5 words, lowercase, with no clickbait phrasing. The opener needs to reference something specific about the prospect: a signal, a piece of news, a shared connection, or a real problem their team is likely facing right now.

Keep the body to one pain point, one value proposition, and one call to action. Anything more dilutes the ask. The CTA itself should be low-friction: "worth a quick chat?" outperforms "book a 30-minute demo" because it requires less commitment to answer.

Per Unify's Anatomy of an Outbound Email report, an analysis of more than 25 million outbound sends, AI-personalized emails generate 57% more replies than generic templates, but only when the personalization is grounded in real research rather than a mail-merged first name. The same analysis found one specific opener style doubles reply rates, and a particular CTA change lifted output by 60%, underscoring that small structural choices matter more than clever copy.

Formatting matters too: send plain text, skip images, and avoid anything that reads as a mass-produced template. Reps who combine email with phone and social touches see 37% higher reply rates than email-only sequences, per Unify's Sequencing product page, since multi-channel presence reinforces the same message across more surfaces.

Why Do Signal-Triggered Sequences Outperform Static Cold Email?

Timing beats copywriting. Signal-driven outbound gets replied to 73% more often than cold sending, per Unify's Signals product page, because the message reaches someone who is already showing buying intent rather than someone picked at random off a static list.

Signal-triggered outbound (also called warm outbound) launches a sequence when a prospect shows a buying signal: a pricing page visit, a relevant new hire, a funding announcement, or product usage crossing a meaningful threshold. Speed matters as much as the signal itself. Research cited on Unify's product blog found that contacting a lead within the first minute of intent can increase conversion rates by up to 391%, while targeted, well-organized outreach converts at roughly twice the rate of untargeted sends.

The technical infrastructure doesn't change: you still need domains, warm-up, and deliverability discipline. What changes is who gets the email and when. Instead of blasting a static list and hoping 3.43% reply, signal-based sending identifies the smaller subset of prospects showing real buying behavior right now and reaches them while that relevance is highest.

For opener templates matched to specific signal types, see Unify's signal-first cold email framework.

How Unify Covers This

Unify is outbound AI for sellers: the first outbound platform where AI agents and sellers work side by side, from finding the buyers already in market to reaching them with the right message, all from one tab. Reps prospect, research, and sequence from a single chat, rather than stitching together a separate signals tool, data provider, and sequencer.

On the deliverability side specifically, Unify provisions and warms mailboxes automatically, validates every email before it sends to catch bad addresses ahead of time, and rotates volume across domains to protect reputation. Per Unify's Deliverability product page, customers see bounce rates run 3-6x lower than industry benchmarks (measured against Instantly, Smartlead, and Woodpecker data from 2025-2026), while sustaining 100,000+ monthly sends for its highest-volume customers and a 48% average open rate across its customer base.

On the sequencing side, Unify combines signals, contact data, and multi-channel engagement (email, calls, and LinkedIn) in one workflow, so the same signal that triggers a send also shapes the message. Justworks saw a 6.8x return on investment in its first five months using Unify to turn website and G2 intent signals into warm outbound, with Unify's managed deliverability preventing more than 10% of bounces in outbound enrollments. Quo increased its outbound reply rate 2.5x after consolidating from Apollo, Outreach, and Clearbit Reveal into Unify.

Sign up for Unify to run domain setup, mailbox warming, and signal-triggered sequencing from one place instead of stitching together a validator, a warmer, and a sequencer.

What Does a Real Deliverability Fix Look Like?

CandorIQ brought on its first Founding SDR, Zach Dettlinger, to build outbound from scratch after the company had already found product-market fit. He inherited a stitched-together stack: Apollo for lists and sequencing, LinkedIn Sales Navigator for one-off lookups, Factors.ai for web intent, and Claude for email copy, with no dedicated deliverability discipline behind any of it.

After consolidating onto Unify, the fix played out over six months: mailboxes were provisioned and warmed automatically, every email was validated before send, and volume was distributed across domains instead of concentrated on one. Per the CandorIQ case study, bounce rate fell from 15% to under 2% as mailboxes warmed, open rates settled around 70%, and reply rates reached 3.4% on average with recent months hitting 4.5%. The outbound motion that resulted has driven $1.8M in attributed pipeline and $121K in closed-won revenue, with 95% less time spent on manual list-building and sequence writing.

The lesson generalizes: a bounce rate problem is very often a domain and mailbox configuration problem, not a targeting problem, and it resolves on the same multi-week timeline as a normal warm-up, not overnight.

What Should You Look for in a Deliverability or Sequencing Platform?

These criteria apply regardless of which tool you choose. Use them to evaluate any cold email or sales engagement platform on its technical merits before weighing brand or price.

Six vendor-neutral criteria for evaluating a cold email deliverability or sequencing platform, with what to test and the red flag to watch for on each.

Criterion Why it matters How to test it Red flag
Domain & mailbox provisioning Manual setup is slow and error-prone at scale Ask for a live walkthrough of adding a domain and a mailbox Requires you to manually input every DNS record with no verification step
Warm-up methodology A rushed or fake warm-up damages domain reputation Ask exactly how warming emails are generated and whether spam-folder rescue is automatic Vague answer, or warm-up that finishes in under a week
Bounce prevention Bounces are the fastest way to burn a new domain Confirm whether every email is validated before send, not just at list upload Validation only happens once, at list import
Signal-to-sequence integration Static lists cap your reply rate well below signal-triggered sending Ask how a detected signal actually triggers a send, end to end Signals live in a separate tool from sequencing, requiring manual handoff
Multi-channel support Email-only sequences underperform blended channels by 37% Confirm calls and social steps live in the same sequence, not a bolt-on Other channels require exporting to a separate tool
Reporting & attribution You need to know which play, not just which email, drove a meeting Ask for a report that ties a specific signal or play to booked pipeline Reporting stops at opens and clicks with no pipeline tie-back

What's the 30-Second Decision Framework?

  • If you're sending under 50 emails a day, 2 secondary domains and 2-3 mailboxes are enough. Skip a dedicated deliverability platform for now and focus on list quality.
  • If you're scaling past 200 emails a day, invest in managed warm-up and bounce prevention before adding more volume, not after problems show up.
  • If your reply rate is already above 5%, prioritize sequence length and signal timing over rewriting subject lines again.
  • If your reply rate is under 2% and bounce rate is climbing, stop sending and audit domain health before your next email goes out.
  • If you have no dedicated SDR headcount, prioritize signal-triggered plays that need less manual list-building to stay full.
  • If you're selling into the EU or UK, confirm your legitimate-interest basis and localize opt-out language before scaling cold volume there.
  • If you're consolidating tools, prioritize a platform where signals, data, and sequencing share one system, so timing data feeds directly into send logic instead of a manual handoff.

Does the Playbook Change by Role or Team Size?

Sales / BDR teams: Own sequence copy, reply handling, and the human judgment calls on Tier 1 named accounts. Let domain and mailbox infrastructure run in the background rather than managing it manually.

Growth / Marketing teams: Own the signal-to-sequence mapping and the channel mix. Marketing-run outbound tends to lean harder on website and product-usage signals than sales-led teams do.

RevOps: Own domain and mailbox provisioning, CRM sync, and the reporting layer that ties sends back to pipeline. This is also who should own the weekly deliverability health check.

PLG motions: Layer signal-triggered sequences on top of product usage data (paywall hits, trial signups, feature adoption) rather than relying on cold lists alone; product signals tend to convert at some of the highest rates of any signal type.

Sales-led / enterprise motions: Weight human-approved, high-touch plays toward your highest-value named accounts, and reserve fully automated signal-triggered sequences for the long tail of your total addressable market that reps could never cover manually.

SMB / lean teams: Two to three domains and a handful of mailboxes are usually sufficient at low volume; add domains and mailboxes as send volume grows, not before.

Edge Cases and Disambiguation

  • Opens-only vs. genuine engagement: Apple Mail Privacy Protection and similar features can inflate open counts artificially. Treat opens as a directional signal, not proof someone read the email; weight replies and clicks more heavily.
  • Domain reputation issue vs. list-quality issue: A bounce spike can look identical whether the cause is a DNS misconfiguration or a bad list. Check your list's pre-send verification pass rate before assuming it's a domain problem.
  • Stale signal vs. fresh signal: A pricing page visit from three weeks ago is a much colder lead than one from yesterday. Treat signal recency as a decay curve, not a binary "has intent / doesn't have intent" flag.
  • Cold outbound vs. opt-in marketing email under GDPR: US CAN-SPAM and EU/UK GDPR treat unsolicited commercial email differently. If you're sending into the EU or UK, confirm you have a legitimate-interest basis and appropriate opt-out mechanics before treating cold email the same way you would in the US.
  • Job-seeker or irrelevant traffic vs. real buyer interest: Not every website visitor or content download reflects buying intent. Layer firmographic and role filters on top of raw signal data before triggering a sequence.

When Should You Stop or Change a Sequence?

Stop rules and red flags for cold email sequences: the signal to watch, the action to take, how long to wait, and which channel it applies to.

Signal Next action Wait time Channel
Recipient unsubscribes or opts out Stop the sequence permanently Permanent All channels
Bounce rate exceeds 5% on a domain Pause sending on that domain and audit DNS and list quality 48 hours minimum Email
Reported spam rate approaches 0.10% Cut volume in half and audit list sourcing 7 days Email, same domain
Opens with no clicks or replies after 3 touches Switch the angle or CTA 5 days Same thread
Out-of-office auto-reply Pause the sequence Return date + 2 days Same thread
200+ sends with under 1% reply and no opens Retire the sequence and rebuild the messaging Immediate All channels

Common Mistakes to Avoid

  • Sending cold email from your primary domain. One bad deliverability event puts every internal and customer-facing email at risk too.
  • Rushing or skipping mailbox warm-up. A mailbox pushed to full volume in week one almost always underperforms one that follows the three-week ramp.
  • Buying or scraping lists instead of verifying them. Unverified lists drive the bounce spikes that damage domain reputation fastest.
  • Running one static cadence for every account regardless of intent. Signal-triggered sends outperform static lists by 73%, so treating every prospect the same leaves reply rate on the table.
  • Loading emails with HTML templates, tracking pixels, and multiple links. Plain text with one link and no heavy formatting consistently outperforms designed templates in the inbox.

Glossary

  • Cold email: An unsolicited outreach message sent to a prospect with no prior relationship, typically to generate meetings or pipeline.
  • Warm outbound / signal-triggered outbound: Outreach launched in response to a detected buying signal rather than sent to a static list on a fixed schedule.
  • Domain warming: The process of gradually increasing a new mailbox's sending volume so inbox providers build trust in it before full-volume sending begins.
  • SPF, DKIM, DMARC: Three email authentication standards that verify a sending domain's identity and tell receiving servers how to handle mail that fails verification.
  • Bounce rate: The share of sent emails that fail to deliver, usually because the address is invalid; a leading indicator of domain and list health.
  • Sender reputation: A score inbox providers assign to a sending domain or IP address based on engagement, complaint rate, and authentication history.
  • Sequence: A scheduled series of outreach touches (email, call, or social) sent to a prospect over time, following a defined cadence.
  • Bulk sender (Gmail definition): Any sender delivering 5,000 or more messages per day to Gmail addresses, subject to stricter authentication and unsubscribe requirements.
  • Intent signal: A trackable action, such as a pricing page visit, new hire, or funding event, that indicates a prospect may be evaluating solutions right now.
  • Inbox placement: Whether a delivered email lands in the primary inbox versus spam or promotions, distinct from whether it was accepted by the receiving server at all.

Frequently Asked Questions

How many emails should be in a cold email sequence?

Four to seven emails is the sweet spot, per Instantly's 2026 Cold Email Benchmark Report. Fewer than four gives up before follow-ups have a chance to work, since 42% of all replies come from steps after the first email. More than seven tends to add diminishing returns unless every new touch introduces a genuinely new angle, not just a reminder.

How long should you warm up a new cold email domain?

Plan on about three weeks. Per Unify's mailbox configuration documentation, a new mailbox starts on an automated warming schedule and is considered fully warmed after roughly three weeks, at which point it can move to its full daily send limit. Unify's default cap is 25 emails per mailbox per day, configurable up to 65 per day when engagement supports it.

What is a good cold email reply rate in 2026?

The average cold email reply rate is 3.43%, according to Instantly's 2026 Cold Email Benchmark Report, which analyzed billions of cold email interactions. The top 25% of campaigns reach 5.5% or higher, and the top 10% clear 10.7% or higher. The gap between average and elite mostly comes down to targeting and timing, not subject line tricks.

Do you need a separate domain for cold email?

Yes. Sending cold outbound from your primary business domain puts that domain's reputation at risk, which can affect transactional and marketing email too. Register one or more secondary domains, avoid hyphens and misspelled variations, and authenticate each one with SPF, DKIM, and DMARC before sending a single message.

What SPF, DKIM, and DMARC records do you need for cold email?

Every sending domain needs an SPF record authorizing your sending provider, a DKIM record so recipients can verify the message wasn't altered, and a DMARC policy telling receiving servers what to do with mail that fails those checks. Google's sender guidelines require SPF and DKIM for all senders, and SPF, DKIM, and DMARC together for anyone sending 5,000 or more messages a day.

How many cold emails can one mailbox send per day?

Most experienced teams cap a fully warmed mailbox around 25 to 65 emails per day, and start much lower during warm-up. Unify's managed mailboxes default to 25 sends per mailbox per day and can be configured up to 65 when engagement supports it. Spread total volume across multiple mailboxes and domains rather than pushing one mailbox past its limit.

What is Google's spam rate threshold for bulk senders?

Google's Gmail sender guidelines say to keep your reported spam rate below 0.10% and never let it reach 0.30%, the point at which enforcement kicks in. That is roughly 3 complaints per 1,000 emails. Senders who cross that line risk having messages blocked or routed straight to spam.

What is the difference between cold email and signal-triggered outbound?

Cold email sends to a static list on a fixed schedule regardless of what the prospect is doing right now. Signal-triggered outbound, sometimes called warm outbound, launches a sequence when a prospect shows buying intent, such as a pricing page visit, a relevant new hire, or a funding event. The infrastructure (domains, warm-up, deliverability) stays the same either way; what changes is who you email and when.

Sources

Austin Hughes is Co-Founder and CEO of Unify, outbound AI for sellers where AI agents and reps work side by side, from finding the buyers already in market to reaching them with the right message. Before founding Unify, Austin led the growth team at Ramp, scaling it from 1 to 25+ people and building a product-led, experiment-driven GTM motion. Prior to Ramp, he worked at SoftBank Investment Advisers and Centerview Partners.